Kerbside delivery to addresses within the mainland UK is included within the package price. We are currently operating with an estimated lead time of 4 weeks*.
Locations defined as not being within the mainland UK include, but are not limited to: Northern Ireland, Guernsey, Jersey, Isle of Man, Isle of Wight, Channel Islands, and the Scottish Isles. Any orders submitted from these locations will be rejected and refunded upon processing.
To arrange an order for addresses not within the mainland UK, please contact Dura Ltd directly. Please be aware that an additional delivery charge may apply.
Please be aware that only kerbside delivery is available, and that this service is completed by a third-party.
It is the customer’s responsibility to ensure that an address is accessible and that the sufficient preparations are made to move palleted heavy goods from the kerbside.
Goods must be checked for damage upon delivery with Dura Ltd notified in writing within 24 hours of receipt. Dura Ltd is not liable for any loss or damage once the goods have been delivered to the specified delivery location.
In accordance with Consumer Contracts regulation, the buyer has the right to cancel an order in writing within 14 days of receiving the goods, receiving a refund in full. Unwanted items must be returned undamaged and in their original packaging to be eligible, with the buyer responsible for the organisation and cost of carriage to return the items.
For business-to-business transactions, returns are subject to the seller’s prior written consent and the buyer may be charged a restocking fee of 20% of the purchase price.
Please read the full terms and conditions of sale prior to placing your order.
*Please allow at least four weeks for delivery. We will contact you to confirm and arrange an accurate delivery date.
